Commonly Asked Questions. How do you submit a Long-Term Care (LTC) claim?

Commonly Asked Questions. How do you submit a Long-Term Care (LTC) claim?

Publishing claims

The Northwestern Long-Term Care Claims Administration Office at 1-800-748-9493 to inform Northwestern Mutual of a Long-Term Care claim, please complete this form or contact. Our staff will reply to your concerns and help you with all facets of claims management.

How can I submit an impairment claim? How can I report loss of an insured?

To see Northwestern Mutual of the impairment, please finish this kind or call our devoted team at 1-800-748-9493. You may want to speak to your Northwestern Mutual Representative.

Our deepest sympathies. To tell Northwestern Mutual of a death of your beloved, please finish the form that is following.


How do you see the beneficiary on my Northwestern Mutual policy?

To look at information that is beneficiary go directly to the details web page of one’s specific policy or investment account by signing in right right here or registering for usage of your internet account right here.

What makesn’t most of my designated beneficiaries shown? Can a beneficiary is made by me change online for any one of my items?

You can find explanations why this could take place. If you should be unable to see your designated beneficiaries, please phone our customer care Center at (866) 950-4644, Monday – Friday, 7:00 a.m. – 10:00 p.m., CT

A beneficiary modification could be made online for several life insurance policies services and products by signing in here or registering for use of your account that is online right here. For modifications to other services and products, see below.

  • To help make beneficiary modifications on investment items, speak to your representative that is financial or Investment Client solutions at (866) 950-4644.
  • Which will make beneficiary modifications for earnings Annuity or Income Arrange, speak to your representative that is financial or Annuity Client Services at (866) 269-2950.
  • To help make beneficiary modifications for an Universal lifestyle product, contact your economic agent or call Universal lifetime Services at (866) 464-3800.

Do i must produce a merchant account to alter beneficiaries?

The essential efficient solution to make a beneficiary change on an insurance plan would be to efficiently produce a merchant account for online usage of your policies. Your own personal insurance coverages is going to be listed underneath the ‘Insurance’ tab, and you may review and change beneficiary information by simply:

  • Choosing an insurance plan
  • Click “Handle Beneficiaries”

Instead, you are able to finish, indication and return A beneficiary change type by:

  • Signing to the printing and website out the beneficiary change kind
  • Calling your Northwestern mutual representative that is financial or
  • Calling customer Services at (877) 394-9524, Monday-Friday 7am-6pm CT.

How can I replace the beneficiary on an account that is external’ve linked through my safe account?

Because this account that is external maybe perhaps not held at Northwestern Mutual, you will need to contact that standard bank to alter the beneficiary.

On line access and re re payments

Just how do I sign up for a free account?

Register with get access that is online your economic summary, manage your reports, while making re re payments online.

How can I spend my bill online?

Sign-up or log on to your Billing Account, a way that is convenient spend numerous policies at a time. When you yourself have a Billing Account, you may make repayments on this website as well as join automated repayments, stop automated payments, replace the account utilized for automated repayments, replace the repayment regularity, or make one-time loan repayments on outstanding balances.

How do you see my re re payment history?

You can observe a past history of one’s payment activities from the Billing and Payments page. When you yourself have extra concerns, please contact Northwestern Mutual straight at (866) 950-4644 Monday – Friday, 7:00 a.m. – 10:00 p.m., CT

Am I able to make an on-line repayment for a policy that isn’t on a Billing Account?

To join up for the Billing Account, call our Consumer provider Center at (866) 950-4644.

Policies instead of a Billing Account is not taken care of on the web. Please mail checks to: Northwestern Mutual PO Box 3009 Milwaukee, WI 53201-3009

E-mail opt-out and opt-in

Please utilize the types below a subscription, opt-out or re-subscribe of e-mail communications.

How do you opt-in for e-mails?

Please finish this kind if you want to get e-mail communications from Northwestern Mutual along with previously opted-out.

Just how do I opt-out of e-mails?

If you fail to desire to get any email communications from Northwestern Mutual and its own representatives that are financial please finish this kind.

Long-lasting care faqs

Exactly why are my premiums increasing?

Regrettably, we have been maybe perhaps sun cash payday loans not resistant into the factors experienced throughout the industry, so a premium enhance for many Northwestern longer Term Care insurance provider policyowners has become necessary.

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